We're here when you need us.
Questions about your account, a pod, or something you saw? Write to us and a real person will reply.
Contact support
admin@tokpodz.comWe usually respond within 2 business days.
Include your Tokpodz username and, if it's about a pod, the pod link. It helps us find it fast.
Tokpodz is operated by Tokpodz LLC.
Common questions
How do I delete my account?
In the app, go to My Pods, tap Edit profile, scroll to the bottom and tap Delete account, then confirm. This permanently removes your account and profile.
Can't sign in? Email admin@tokpodz.com from the address on your account and we'll delete it for you. See the Privacy Policy for what happens to your data.
How do I report a user or a pod?
Press and hold any message in a pod, then choose Report message and tell us what's wrong. Reports go to our review queue.
To report a whole pod or a user, or anything urgent, email admin@tokpodz.com with the pod link or username. Child-safety concerns: see Child Safety Standards.
I can't sign in.
If you signed up with Google, use Continue with Google with the same Google account. For email accounts, tap Forgot password? on the sign-in screen to get a reset link.
If your account isn't confirmed yet, the sign-in screen offers to resend the confirmation email; check your spam folder too. Still stuck? Email us with the address you signed up with.
I have a question about a business pod.
Business pods are run by the business hosting them. For orders, deliveries or product questions, contact the business through the contact details on its event page.
When you join a business pod, the host can see your name and email for follow-ups unless you turn off Let business hosts contact me in Edit profile. If you think a business pod breaks our Terms, email us.
Where can I get the app?
Tokpodz is on Google Play for Android, and on the web at app.tokpodz.com.